As a trader, we are obliged pursuant to Article 14 (1) of
REGULATION (EU) No 524/2013 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 21 May 2013 on online dispute resolution for consumer disputes and amending Regulation (EC) No 2006/2004 and Directive 2009/22/EC (Regulation on consumer ODR)
to make reference to the existence of a platform for online dispute resolution.
This QA platform for consumers can be found under the following link: