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Delivery

Shipping terms

Our online shop is exclusively intended for consumers from EU member states and EFTA states.

The presentation of our products in our online shop is simply a non-binding invitation to you to order these products from us.

If we realise when processing your order that it is not possible to deliver the products you have ordered, we will notify you immediately. No contract will be concluded for the products that cannot be supplied.

 

  1. Prices

Prices shall be as indicated in our online shop on the day the order is placed. All prices include VAT at the statutory rate. Delivery charges are extra.

 

  1. Minimum order value

The minimum value for any order is €25.00 (twenty-five euros).

 

 

  1. Delivery charges

 

The delivery charges per order are as follows:

 

Country:

Delivery charges:

Germany

€5.70

Austria

Belgium

Luxembourg

Netherlands

Switzerland

Czech Republic

Denmark

Liechtenstein

France

United Kingdom

Monaco

€14,45

€14,45

€14,45

€14,45

€14,45

€14,45

€14,45

€14,45

€14,45

€14,45

€14,45

 

Hungary

Italy

Poland

Slovakia

Slovenia

Spain

Ireland

Portugal

Sweden

Estonia

Finland

Croatia

Lithuania

Latvia

Norway

 

€26,40

€26,40

€26,40

€26,40

€26,40

€26,40

€26,40

€26,40

€26,40

€26,40

€26,40

€26,40

€26,40

€26,40

€26,40

 

Bosnia and Herzegovina

Serbia

Bulgaria

Greece

Iceland

Romania

 

€44,45

€44,45

€44,45

€44,45

€44,45

€44,45

 

 

The delivery charges already include VAT at the statutory rate.

 

Deliveries to non-EU countries are subject to additional customs duties and charges and may be subject to import turnover tax. Further information is available from the European Commission’s web portal at http://ec.europa.eu/taxation_customs/dds2/taric/taric_consultation.jsp?Lang=de

and details for Switzerland are provided at http://xtares.admin.ch/tares/login/loginFormFiller.do

 

 

  1. Delivery date

The products you order will be shipped 1 to 4 working days after the order is received or, in the case of payment in advance, 1 to 4 working days after payment is received.

 

Should it not be possible, through your own fault, to deliver the goods despite three attempts being made, we shall be entitled to withdraw from the contract. Any payments made will be returned to you immediately.

 

 

  1. Transport damage

If goods are delivered with obvious transport damage, please submit an immediate complaint to the delivery agency and contact us as soon as possible (tel. + 49 (0)2191 890 254 0, e-mail: info@uwkinetics.eu).

 

If you fail to submit a complaint or get in touch, this will have no consequences whatsoever on your statutory rights of warranty, but you will be helping us to assert our own claims against the carrier and/or transport insurer.